Welcome to the EODC Support Center

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests.
A valid email address is required to submit a ticket.

Recent Announcements:

Updated mailing-list distribution 16.03.20

Our new mailing-list distribution solution is now in place.
The following link can be used to subscribe to our general announcements.
Specialised mailing lists are to follow in the future.

If these general announcements are not relevant to you,the following link can be used to unsubscribe from this list

COVID19 - Status Update 16.03.20

In keeping with the current Austrian Federal Government guidelines, our staff is currently only active remotely.

We do not expect this to have any significant impact on our operations, which will continue as normal.

Any written communication to our offices may have a delayed response.
When possible, please also email a digital version to the intended recipient, or open a ticket

All usual communication channels remain open, including support@eodc.eu as well as our office phone.

System Availability:

Information about any planned maintenance can be found below:

Current Status:

All operations normal.


No disruptive maintenance is currently planned. 

Best Regards,
the EODC team

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