Welcome to the EODC Support Center

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests.
A valid email address is required to submit a ticket.

Recent Announcements:

Updated mailing-list distribution

Our new mailing-list distribution solution is now in place.

The following link can be used to subscribe to our general announcements.
Specialised mailing lists are to follow in the future.

If these general announcements are not relevant to you,the following link can be used to unsubscribe from this list

System Availability:

Information about any planned maintenance can be found below:

Current Status:

All EODC systems operating normally.


No disruptive maintenance planned.

Best Regards,
the EODC team

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We provide archives and history of all your current and past support requests complete with responses.
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