Welcome to the EODC Support Center
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
For your reference we provide complete archives and history of all your support requests.
A valid email address is required to submit a ticket.
Updated mailing-list distribution
Our new mailing-list distribution solution is now in place.
The following link can be used to subscribe to our general announcements.
Specialised mailing lists are to follow in the future.
If these general announcements are not relevant to you,the following link can be used to unsubscribe from this list
Information about any planned maintenance can be found below:
All EODC systems operating normally.
ACube services including data access will be unavailable from 15.09.2020 until 18.09.2020.
the EODC team