Welcome to the EODC Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
If you want to request data that EODC should host for your project or institution place your request under this link.

For your reference, we provide complete archives and history of all your support requests.
A valid email address is required to submit a ticket.

Current System Status


Current Status:


cloud.eodc.eu - We see issues resizing Volumes, investigating
All other EODC systems operating normally.



Planned maintenance::


No disruptive maintenance planned!


Recent Announcements:


mailing-list distribution

The following link can be used to subscribe to our general announcements.
Specialized mailing lists are to follow in the future.

If these general announcements are not relevant to you, the following link can be used to unsubscribe from this list.





Links

eodc.eu/register - Create an EODC account

git.eodc.eu - Check out our GitLab instance

launcher.eodc.eu - Get started with EODC Cloud

eodc.eu/data-request - request data that EODC should host for your project




Best Regards,
the EODC team

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status
This website relies on temporary cookies to function, but no personal data is ever stored in the cookies. For further information see our

privacy policy.

Accept

Loading ...